We accept payment from the following providers:
Please note that online payments are taken upfront.
Planet X uses the latest security measures to ensure your details remain secure throughout the checkout process. We use 128-bit SSL Software to encrypt your credit/debit card information when you place an order on our secure server, which means that only we are able to decrypt the information in order to process your transaction.
All card transactions go through the following fraud checking procedures:
This checks the cardholder address entered on to your website to that registered with the card issuer. If there is a mismatch, the transaction will be declined or flagged as suspicious.
This is the three-digit code printed on the signature strip of MasterCard and Visa credit and debit cards, and a four-digit code on the front of American Express cards.
This is a system where as part of the payment process, an online connection is made with the issuing bank and the cardholder is required to enter a previously agreed PIN code or password.
This is a risk management tool where as part of the payment session, the details entered by the customer are compared with a number of third-party databases. A risk 'score' is then provided and you can decide whether to allow the transaction or seek additional verification.
PayPal is a safer way to pay online because you don't have to keep entering your card details, which means you can also check out faster.
A PayPal account is not necessary to make a purchase. Payment can be made using most major credit cards without even signing up for a PayPal account, but if you don't have a PayPal account you will have enter your card details on the PayPal payment page.
The PayPal page will be displayed as part of the checkout process on planetxbikes.co.uk. A different screen will be shown depending on whether you have used PayPal before.
If you would like to make payment without logging in to PayPal or signing up for a new account, you will need to click the "Secure Checkout" button. Then, fill in the form with your credit card details.
If you would like to create a new PayPal account, you will be given this option on the PayPal payment page.
If you already have a PayPal account simply login to PayPal when instructed to do so and follow the steps to process the transaction.
In the unlikely event of unauthorised use of your credit or debit card for a purchase at Planet X, most banks and card issuers either cover all the charges or may limit your liability to just 50 GBP. If your bank or card issuer holds you liable, Planet X will cover your liability up to 50 GBP provided that the unauthorised use of your credit or debit card resulted through no fault of your own.