Contact Us
By phone
Monday to Friday, 9am to 5pm
Sales and Customer Services
Phone: +44 (0)1709 38 66 66
Existing customers, please have your order number handy.
Technical Enquiries
Please call our technical expert, Stevo Olsen on
Phone: +44 (0)1709 38 66 66
By mail or in person
Visit our showroom
Planet X Ltd
Unit 6 Ignite Business Park
Magna Way
Templeborough, Rotherham S60 1FD
United Kingdom
Phone: +44 (0)1709 38 66 66
Email: info@on-one.co.uk
If your enquiry is relating to an existing order, please include your order number in your email. We'll make every effort to respond to your email within 1 working day.
Outside the UK?
Please contact your local distributor whenever possible before contacting Planet-X in the UK.
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Need Help?
Call us on
01709 38 66 66
Or visit our help section to find out about:
Free UK Delivery
Cycle to work
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About us
Throw convention by the wayside and unleash your creativity.
On-One is about choice, not compromise.
Find out more