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Careers

We are the UK's fastest growing bike builder and retailer... now the UK's second largest bike builder.  So we're always on the look out for dynamic and motivated people who are dedicated to delivering great service.  Are you interested in joining the Planet X family? If so, please send your CV and a covering letter to careers@planetx.co.uk

 

Content Manager

The Role

Reporting to the Head of Marketing, the Content Manager is the leader of the content team and is responsible for all written-word output. This includes process and time management for the copy writers, creative direction and mentoring, sub-editing, proof reading, and of course - writing. As a multi-channel business we are communicating online, through mobile, retail stores and in print, all of which have a requirement for the written word. As a senior member of the Marketing Department, the Content Manager is expected to take a leadership role in ensuring all written content is complete, factually accurate, tonally appropriate and above all, engaging. The overall impact of the Content Manager is not only to help grow the business, but also to build awareness of the brands and to improve the quality and creativity of our public image.

Key Responsibilities 

  • Responsible for all products on the website
  • Process management: ensuring products are managed on and off the website
  • Reporting: monitoring the status of products on the website
  • Team leadership - mentoring and developing the content writers
  • Establishing and managing tone of voice across a family of brands
  • News articles & blog posts
  • Product content
  • Press releases
  • Product guides & insight articles
  • Marketing copy
  • Feature articles for magazine
The Ideal Candidate
The ideal candidate is an established writer, blogger or journalist with at least 2 years of professional experience in a commercial environment, most particularly the bike industry. You are a qualified writer with a strong portfolio of relevant work and an excellent understanding of the use of syntax and diction. You are highly organised. You are passionate about cycling and an active cyclist, with a good understanding of the product, brands and customers' needs.
 
The Process
Please send an introductory email or letter and your CV to careers@planetx.co.uk

 

Web Assistant

The Role

Reporting to the Content Manager within the Marketing team, the Web Assistant's main responsibility is to process clearance and other products on and off the website, and to provide a support function to the content team. This includes a range of tasks including updating product descriptions and amending errors on the website. The Web Assistant also plays a key role in implementing marketing campaigns and online promotions. 

Key Responsibilities

  • Processing clearance products from the returns department and onto the website
  • Being the contact point with the Warranty & Returns team
  • Picking up error reports and updating the website
  • Fact-finding any important product information that is not already on the website
  • Assisting the Copy Writers in managing products on the website 
 
The Ideal Candidate
The ideal candidate is an intelligent and well organised individual seeking a career in web and/or marketing. You understand e-commerce or retail and have some relevant experience. You are passionate about cycling and an active cyclist, with a good understanding of the product, brands and customers' needs. 
 
The Process
Please send an introductory email or letter and your CV to careers@planetx.co.uk
 

 

Web Designer

The Role

Reporting to the Head of Marketing, the Web Designer is responsible for the design, layout and user-interface of our in-house websites, building and maintaining web pages and the implementation of digital elements of our content marketing. This includes working closely with other members of the team; for example with the content writers to build engaging web pages, with the developers to enhance the website's functionality, with the photographers to improve the site's look & feel. The overall impact of the Web Designer is not only to help grow the business, but also to build awareness of the brands and to improve the quality and creativity of our public image.

Key Responsibilities

  • User interface of the Planet X & On-One websites
  • Design & implementation of email marketing
  • Building & managing web pages
  • Web Banners
  • Digital publications (page-turners) 

The Ideal Candidate
The ideal candidate is a highly skilled designer with at least 2 years of professional web design experience in an e-commerce environment and/or in the bike industry. Your skills include HTML(5), CSS, Adobe Creative Suite and ideally, JQuery. You are passionate about cycling and an active cyclist, with a good understanding of the product, brands and customers' needs. 

The Process
Please send an introductory email or letter and your CV to careers@planetx.co.uk

 

Web Merchandiser

A Web Merchandiser role at Planet X promises a fast paced, challenging and innovative working environment. This analytical role is the ideal opportunity to further develop your proven Merchandising skills, while developing your knowledge of the Digital field, managing intake levels and analysing sales.

The Role

The Web Merchandiser will develop and execute a sales plan with the support of the Head of Sales for the web, broken down into seasonal, quarterly and a more tactical weekly basis.

You will work closely with the Purchasing team to maximise multichannel sales and profit through joined up purchasing & sales plans backed up with leading on site execution.

It is crucial that you drive online performance using web analytics data on key customer buying behavior. You will proactively follow up sales leads generated by our events and customer service team, ensuring that we take advantage of all opportunities to generate revenue and develop marketing opportunities. You will own the online visual merchandising and customer experience.

Experience and Skills

  • Experience in web sales
  • An understanding of web analytics
  • A knowledge of and passion for the cycling industry
  • Proficient in using software to monitor KPIs and make recommendations for improvement
  • Should possess a Trading Mentality - able to work at pace, challenge and drive results
  • Confident to share new ideas, while considering potential outcomes and actions to be taken
  • Able to present facts and opinions to colleagues
  • Able to manage time, and affectively juggle ad hoc work with daily/weekly tasks 

The Process

Please send an introductory email or letter and your CV to careers@planetx.co.uk

 

Retail Sales Advisor

Here at Planet X we are going through an exciting and challenging time of growth. This has given rise to the modernisation and expansion of our business. We are a fast paced dynamic company with a diverse customer base requiring an individual who will keep our customers coming back. We have a very special brand which we aim to provide world class customer service in our field. We are looking for people who are ready to take on a new challenge with us on our journey through this exciting period.

The Role

On a day to day basis you will be dealing with customers on the shop floor selling a varied selection of bikes, clothing and accessories. You will be processing customer sales in store and dealing with all aspects of cycling query’s from nutrition to fully customising a customer’s future bike. You will also be expected to uphold a high standard of cleanliness and merchandising within the store, as our showrooms are like no other you have ever seen.

Excellent customer service skills, comprehensive product knowledge and good communication are a must, you will need to have a pro-active find and fix attitude, be flexible, work in an efficient manner and have good attention to detail while been able to work as part of a team, remain calm under pressure and have a positive outlook.

Experience and Skills

  • Excellent customer service and communication skills
  • A real passion for what you do
  • A proficient set of interpersonal skills
  • Good work ethic to work alone or in a team
  • Attention to detail
  • Get the job done right first time
  • Be proactive and to use initiative to solve problems
  • Previous retail experience 

The Process

Please send an introductory email or letter and your CV to careers@planetx.co.uk

 

Parts and Accessories Buyer

This is a fantastic opportunity for a capable and enthusiastic Buyer to join this market-leading, innovative, international online retailer with large format destination stores in strategic locations selling everything for the cycling enthusiast.

The Role

As a key member of the purchasing team, you will be involved in all aspects of the buying process and will assist with the product development with a strong focus on cycling parts and accessories.

The Buyer will be fully accountable for the Parts and Accessory department activities and to maximise sales, profit and availability whilst minimising stock levels and exceeding customer expectations. Liaising with Far Eastern and European suppliers directly is a key aspect of this role and will include creating & relaying product specifications and price negotiation. As such it is essential that you have strong verbal & written communication skills and the ability to build and maintain strong relationships with a diverse range of individuals at all levels. To excel in this fast-paced, dynamic working culture, you must be a great team player with a hardworking, flexible approach, a strong client service ethic and the ability to prioritise effectively. You must be highly motivated, with a proven ability to work well under pressure and to strict deadlines. The successful candidate will have proven, relevant buying experience. Direct international sourcing experience will be a distinct advantage.

This is a superb opportunity to apply your skills and further your buying career within a friendly, vibrant, successful company where your contribution will be valued and rewarded.

Experience and Skills

  • Knowledge of cycling industry
  • Understanding of the Planet X customer
  • Strength in range planning and negotiation skills
  • Creative strategic thinking
  • Enthusiastic, energetic, driven, a team player prepared to get involved in all aspects of the department with an ability to take on new challenges.

Competitive salary dependant on experience

The Process

Please send an introductory email or letter and your CV to careers@planetx.co.uk

 

Parts and Accessories Assistant Buyer – Planet X

This is a fantastic opportunity for an experienced Assistant Buyer/ Purchasing Assistant to join this market-leading, innovative, international online retailer with large format destination stores in strategic locations selling everything for the cycling enthusiast.

The Role

We are looking for someone who already has a passion for bikes created from a cycling background. You will have experience in Buying/Purchasing along with the ability and willingness to learn all aspects of cycling. We are looking for someone with the confidence and conscientiousness to develop to be the best they can and constantly strive to outperform.

The Assistant Buyer will contribute to the overall purchasing strategy, assisting the buyer with developing and delivering the product range, supporting in supplier management, predicting future trends, seasonal bestsellers and core lines and providing administrative support to both the Buyer and overall Purchasing Team.

Experience and Skills

  • Buying/Purchasing experience
  • A proficient set of interpersonal skills
  • Experienced Microsoft Office and Excel user
  • Good work ethic to work alone or in a team
  • Good planning, organisation and time management skills
  • Be proactive and to use initiative to solve problems
Competitive salary dependant on experience

The Process

Please send an introductory email or letter and your CV to careers@planetx.co.uk